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A Culligan faucet filter sells for $18, while other replacement filters (that avoid warranty) sell for $12. What strategy is Culligan using?
Behaviorally Anchored Rating Scales (BARS)
An appraisal system that evaluates employees' performance based on specific behavioral examples related to job performance.
Bias
A tendency, inclination, or prejudice towards or against something or someone, often in a way considered to be unfair.
Performance Appraisal
A systematic evaluation process of an employee's job performance and productivity in relation to certain pre-established criteria and organizational objectives.
Validity
The extent to which performance on a measure (such as a test score) is related to what the measure is designed to assess (such as job performance).
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