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Calculate the required rate of return for Mars Inc.'s stock. The Mars's beta is 1.2, the rate on a T-bill is 4 percent, the rate on a long-term T-bond is 6 percent, the expected return on the market is 11.5 percent, the market has averaged a 14 percent annual return over the last six years, and Mars has averaged a 14.4 return over the last six years.
Hidden Objection
An objection that disguises the actual objection with either silence or triviality.
Salesperson's Action
Refers to the steps or initiatives taken by a salesperson to promote and sell a product or service, including communication, presentation, and negotiation.
Trial Close
A trial close is a sales technique in which the salesperson asks a potential customer a question or series of questions to gauge the customer's readiness to buy, before making the actual close.
Psychological Objection
A hidden objection based on the prospect’s attitudes.
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