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Which of the Following Statements Is CORRECT

question 62

Multiple Choice

Which of the following statements is CORRECT?


Definitions:

Service Provider

An individual or company that offers specialized services to consumers or businesses in a specific area, such as telecommunications, education, or healthcare.

Inconsistency

The lack of steadiness and uniformity in actions, values, or outcomes, leading to unpredictability or variability.

Self-Service Technology

Technology that allows consumers to produce services independent of direct service employee involvement.

Inconsistency

The lack of uniformity or reliability in actions, values, or results.

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