Identify the Following Quality Control Activities as Either Value-Added or Non-Value-Added

question 14

Multiple Choice

Identify the following quality control activities as either value-added or non-value-added.
-Customer service calls

• A)Value-added
• B)Non-value-added

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Definitions:

Situational Compliance

The adjustment of an individual's behavior to align with the demands or norms of a particular situation.

Conscience

Internal standards of behavior, which usually control one’s conduct and produce emotional discomfort when violated.

Autonomy

The ability or right of individuals to make their own decisions without interference from others.

Caregiver

An individual who provides care and support to a person who is elderly, disabled, or otherwise in need, often a family member or professional assistant.