The Sales Returns and Allowances Account Does Not Provide Information

question 145

Multiple Choice

The Sales Returns and Allowances account does not provide information to management about

• A) possible inferior merchandise.
• B) the percentage of credit sales versus cash sales.
• C) inefficiencies in filling orders.
• D) errors in overbilling customers.

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Definitions:

Attention-Getting Device

A technique or element used to capture and hold an audience's focus.

Credibility

The quality of being trusted and believed in; the reliability and authority of a source or individual.

Preview of the Message

An initial overview or brief insight into the content or main points of a message before it is fully engaged with.

Approach

A method or way of dealing with a problem or task.