The Production Manager at ABC Inc

question 36

Multiple Choice

The production manager at ABC Inc.is responsible for formulating the budget for his department.He will be evaluated on his ability to control costs.After considerable thought, he arrives at his best estimate of costs, and then adds a further 10% to the projections.Chances are he has inflated the cost projections because

• A)that is the way it has always been done.
• B)conservative accounting practise requires that he not under report expenses.
• C)by overestimating expenses, it will make it easier for him to come in under budget and receive a favourable evaluation.
• D)none of the above.

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Definitions:

Skilled Active Listeners

Individuals proficient in fully engaging with and understanding spoken communication.

Mirror the Speaker's Feelings

the act of reflecting or showing understanding of the speaker's emotions through verbal or non-verbal cues.

Minimize Problems

The act of reducing issues or challenges to the lowest possible level or degree.

Listening Errors

Mistakes made during the process of listening, often due to misunderstandings or lack of attention.