Which One of the Following Is a Problem Resulting from a Service

question 90

Multiple Choice

Which one of the following is a problem resulting from a service company being overstaffed?

• A) Labor costs will be disproportionately low.
• B) Profits will be higher because of the additional salaries.
• C) Staff turnover may increase.
• D) Revenue may be lost.

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Definitions:

Prosopagnosia

A cognitive disorder characterized by the inability to recognize faces, also known as face blindness.

Prototype

A mental representation of the average or most typical example of a category or class of objects, concepts, or experiences.

Template

A stored pattern or model to which incoming information is matched in order to be recognized and classified.

Template-Matching Theory

An approach to pattern recognition that posits the mind matches stimuli to templates or patterns in the brain to recognize and identify them.