Many Companies Now Focus on Reducing Defects in Finished Products

question 12

Multiple Choice

Many companies now focus on reducing defects in finished products with the goal of zero defects. This is called

• A) Activity-based costing.
• B) Balanced scorecard.
• C) Value chain.
• D) Total quality management.

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Definitions:

Leadership Efficiency

The ability of a leader to achieve desired outcomes with minimal waste of time, effort, or resources.

Trait Approach

A perspective in leadership that suggests certain physical, social, and personal characteristics are inherent to leaders.

Significant Correlations

Statistical relationships between two variables indicating a strong association that is not likely due to chance alone.

Mediating Variables

Elements within a cause-and-effect relationship that explain the mechanism through which the independent variable affects the dependent variable.