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SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 143

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SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1,the possible responses to the question "How much time do you use the Blu-ray player every week on the average?" are values from a


Definitions:

Promissory Estoppel

A legal principle that prevents a party from withdrawing a promise if the other party has reasonably relied on that promise to their detriment.

Revocation

The act of withdrawing, repealing, or cancelling a right, permission, or contract.

Effective Acceptance

The expression of assent to the terms of an offer in a manner requested or authorized by the offeror, resulting in a binding contract.

Firm Offer

An offer in a contract that is expressed in a way that it cannot be revoked for a certain period of time.

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