SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 98

Multiple Choice

SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1,the possible responses to the question "How much time do you use the Blu-ray player every week on the average?" result in

• A)a nominal scale variable.
• B)an ordinal scale variable.
• C)an interval scale variable.
• D)a ratio scale variable.

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Definitions:

Implicit Memories

Implicit memories are memories that influence our behavior and knowledge without conscious awareness.

Explicit Memories

Memories that can be consciously recalled, such as facts and events.

Conscious Recognition

The mental process of knowingly identifying previously encountered objects, information, or situations.

Chunking

A memory technique that involves breaking down information into smaller, manageable units or chunks to improve retention and recall.