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SCENARIO 12-4
A computer used by a 24-hour banking service is supposed to randomly assign each transaction to one of 5 memory locations.A check at the end of a day's transactions gave the counts shown in the table to each of the 5 memory locations,along with the number of reported errors.
The bank manager wanted to test whether the proportion of errors in transactions assigned to each of the 5 memory locations differ.
-Referring to Scenario 12-4,at 1% level of significance
Search Properties
Characteristics of a product or service that can be easily assessed prior to purchase, such as color, style, or price.
Experience Properties
Characteristics or features of a product or service that contribute to the customer's direct interaction and overall experience.
Credence Properties
Attributes of a product or service that cannot be easily assessed by consumers before or after purchase, often leading to reliance on brand trust or quality signals.
Quality
The degree to which a product or service meets or exceeds customer expectations in terms of reliability, durability, and performance.
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