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SCENARIO 17-3
The tree diagram below shows the results of the classification tree model that has been constructed to predict the probability of a cable company's customers who will switch ("Yes" or "No")into its bundled program offering based on the price ($30,$40,$50,$60)and whether the customer spends more than 5 hours a day watching TV ("Yes" or "No")using the data set of 100 customers collected from a survey.
-Referring to Scenario 17-3,what is the lowest rate of switching into the bundled offering?
Training Effectiveness
The degree to which training programs achieve their intended outcomes, such as improving skills, knowledge, or job performance.
Orientation
The process of introducing new employees to their job, the company culture, and the organizational values and expectations.
Hospitality Experience
Refers to the quality of service and atmosphere that businesses in the hospitality industry provide to guests, aiming for a positive and memorable stay or visit.
In-House Training
Training programs conducted within the organization by its own staff or resources to upgrade the skills and knowledge of its employees.
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