Examlex
Which of the following statements relating to identifying strengths and weaknesses in a system of internal controls are true? (choose two options)
Customer Churn
The rate at which customers stop doing business with an entity, often used to gauge a company's ability to retain its customers over time.
High-End CRM
Customer Relationship Management systems that offer advanced features and functionalities targeted at enterprises requiring complex customer interaction tools and data analytics.
Recommends Products
A feature or service through which suggestions for products are made to potential customers based on their browsing history, preferences, or purchase behavior.
NFC
Near Field Communication, a set of communication protocols that enable two electronic devices, one of which is often a portable device such as a smartphone, to establish communication by bringing them within a few centimeters of each other.
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