In an Effort to Increase Cash Sales and to Manage

question 12

Multiple Choice

In an effort to increase cash sales and to manage profitability, managers of health care operations have become more resourceful by

• A) developing concepts like medical malls with retail shops, bakeries, catering, and restaurants
• B) decreasing portion sizes of meals served to staff and patients in medical care facilities
• C) charging more for cafeteria food and eliminating discounts to staff
• D) adding an extra charge to service users not affiliated with the medical facility

---

Definitions:

Sociocultural Standards

Norms and expectations established by society or culture regarding behavior, appearance, and values.

Biological Ties

Connections between individuals based on genetic relationships, such as those between parents and their biological children.

Broaden-And-Build Model

A theory in positive psychology suggesting that positive emotions broaden one's awareness and encourage novel, varied, and exploratory thoughts and actions.

Drive Reduction Theory

A psychological theory that posits that motivation is rooted in the biological need to reduce internal drives, such as hunger or thirst, returning the organism to a state of homeostasis.