When Selling Rooms a Front Desk Associate Might Try to Upsell

question 33

Multiple Choice

When selling rooms a front desk associate might try to upsell. This means

• A) selling the room at the rack rate
• B) suggestively selling the features of a larger room, a higher floor or perhaps a better view
• C) providing a discount rate
• D) honoring a guests discount coupon

Compare different forms of bullying and their respective societal and personal impacts.

Appreciate the transformative power of specific socialization processes, like rites of passage and resocialization.

Understand the biological underpinnings of sex differentiation, including the role of chromosomes and hormones.

Identify primary and secondary sex characteristics and distinguish between them.

---

Definitions:

Organic

In sociology, describes societies that function like a living organism with complex, interdependent systems; in agriculture, refers to food produced without synthetic pesticides or fertilizers.

Society

A community of individuals living together and sharing common traditions, institutions, and collective activities and interests.

Durkheim

A founding figure in sociology known for his work on social solidarity, the division of labor, and the sociological study of religion and suicide.

Social Exchange Theory

A theoretical perspective that explains social change and stability as a process of negotiated exchanges between parties.