The Control Process Has Five Steps, the First of Which

question 4

Multiple Choice

The control process has five steps, the first of which is

• A) determining goals
• B) setting standards
• C) measuring performance
• D) comparing actual performance to standards
• E) managerial action to correct performance

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Definitions:

External Locus of Control

The belief that outcomes in one’s life are largely influenced by external forces or luck rather than one’s own efforts.

Immediate Gratification

Describes the desire to experience pleasure or fulfillment without delay or deferment.

Self-Control

The skill to maintain control over one's emotions, thoughts, and actions amid temptations and impulsive reactions.

Learned Helplessness

The experience of feeling helpless, which is often a consequence of either going through a traumatic occurrence or consistently failing to succeed.