These Are Built by Giving Associates the Authority, Responsibility, and Encouragement

question 2

Multiple Choice

These are built by giving associates the authority, responsibility, and encouragement to come together to work on guest-related improvements that will not only enhance the guest experience but also make the associates? jobs easier.

• A) Integrated team structures
• B) Empowered teams
• C) Productive teams
• D) Self-managed teams

---

Definitions:

Frame Alignment Theory

A sociological theory that explains the process by which individuals with similar values and beliefs align their activities and movements, often in the context of social movements.

Strain Theory

A sociological theory that posits individuals may resort to criminality due to pressures or strains from societal expectations and the inability to achieve them through legitimate means.

Gustave Le Bon

A French social psychologist renowned for his work on crowd psychology, highlighting how an individual's behavior in a crowd differs from their behavior alone.

Émile Durkheim

A pioneering French sociologist known for his foundational contributions to sociology, including his studies on social cohesion and the role of religion in society.