Which of the Following Is NOT a Key Operating Area

question 2

Multiple Choice

Which of the following is NOT a key operating area?

• A) Guest satisfaction
• B) Employee satisfaction
• C) Productivity
• D) Scheduling

Distinguish between different levels of culture in terms of their resistance to change.

Identify components, such as dominant values and philosophies, as representatives of organizational culture.

Understand issues of external adaptation and survival that organizations face.

Recognize major challenges that influence the formation of organizational culture.