Use This Information for ABC Corporation to Answer the Questions

question 133

Multiple Choice

Use this information for ABC Corporation to answer the questions that follow.
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ABC Corporation has three service departments with the following costs and activity base:
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ABC has three operating divisions, Micro, Macro and Super. Their revenue, cost and activity information is as follows:
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-The investment turnover for Mason is

• A) 1.08
• B) 0.93
• C) 6.57
• D) 7.07

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Definitions:

Prospect

An individual or organization considered likely to become a customer, often identified and approached in the early stages of the sales process.

Lead

A person or organization who might be a prospect.

Satisfied Customer

A consumer who perceives the product, service, or experience provided as meeting or exceeding their expectations.

Preapproach

The research and planning stage before making a sales presentation or call, where a salesperson gathers information on potential clients to tailor their sales strategy.