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Controlling deals with choosing goals and deciding how to achieve them.
Behaviorally Anchored Rating Scale
is a performance appraisal method that uses specific descriptions of employee behaviors to rate performance on a scale, providing a more objective and concrete evaluation.
Likert Scale
A psychometric scale commonly used in questionnaires to gauge attitudes or responses, where participants indicate their level of agreement with a statement along a linear scale.
Contrast Error
An error in performance appraisals where an employee's evaluation is based on a comparison with another employee rather than on individual performance criteria.
Graphic Rating Scales
A method used in performance appraisals where employees are rated on a scale to evaluate their work performance.
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