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In 2012, the Average Donation to the Help Way Was

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In 2012, the average donation to the Help Way was $225 with a standard deviation of $45. In 2013, the average donation was $400 with a standard deviation of $60. In which year did the donations show a more dispersed distribution?


Definitions:

Interactive services

Services that allow for two-way communication between the service provider and the user, often leveraging technology for real-time engagement.

Reallocating resources

The process of distributing or redirecting assets, money, or personnel to different areas or projects to improve efficiency or outcomes.

Service improvements

Initiatives aimed at enhancing the quality, efficiency, and effectiveness of services provided by an organization.

Importance

The quality of being of great significance or value.

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