The ISA Test Is One Guideline Used in Determining When

question 29

True/False

The ISA test is one guideline used in determining when and how to establish a hierarchy. It posits that if one class is a more specific case of another class, then it should be derived from that other class.

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Definitions:

Service Risks

Service risks are potential problems or threats that could negatively affect the delivery, quality, or perception of services offered by an organization to its customers.

Reference Checks

The process of contacting previous employers, colleagues, or professional contacts of a job applicant to verify information and gain insights into the applicant's work ethic and abilities.

Organizational Politics

The activities within an organization aimed at improving personal or departmental power and influence, often at the expense of organizational goals.

Specialized Expertise

Refers to the advanced knowledge or skills in a particular field or area of study, often acquired through education or extensive experience.