Speeding Up the Process of Responding to Consumer Wants and Needs

question 50

True/False

Speeding up the process of responding to consumer wants and needs is a key to global competitiveness.

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Definitions:

Ingroup Bias

The inclination to prefer individuals from one's own group over those from outside groups, frequently resulting in bias and unfair treatment.

Groupthink

A phenomenon where the desire for harmony or conformity in a group results in an irrational or dysfunctional decision-making outcome.

System Justification

The psychological tendency to defend, bolster, and justify prevailing social, economic, and political systems, even at the detriment to personal and group interests.

Constructive Criticism

Feedback aimed at improving future performance by highlighting weaknesses and suggesting ways to improve while maintaining a supportive tone.