Mass Customization Is Not Exclusive to Product-Intensive Businesses

question 129

True/False

Mass customization is not exclusive to product-intensive businesses. Service businesses have learned how to use mass customization to serve their customers.

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Definitions:

Collaboration

The act of working together with one or more people to achieve a common goal or project.

Win-lose Power Struggles

Situations where parties vie for dominance or control, typically resulting in one party's gain being another's loss.

Anecdotes

Brief, often amusing or interesting stories about real incidents or people that are typically used to illustrate a point.

Technical Information

Pertains to detailed data or knowledge that is specific to a particular subject, technology, or field that requires specialized understanding.