A Firm That Is Certified as Meeting Both ISO 9000

question 273

Multiple Choice

A firm that is certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:

• A) world-class management of both quality and environmental standards.
• B) sound financial and marketing practices.
• C) ethical treatment of both customers and employees.
• D) that its recruitment and training programs for employees protect and promote basic human rights.

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Definitions:

American Federation of Labor and Congress of Industrial Organizations

The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) is a national trade union center, the largest federation of unions in the United States, representing more than 12 million workers across various sectors.

National Unions

Labor organizations that represent workers from various industries at a national level, advocating for worker's rights, wages, and working conditions.

Shared Interests

Common goals or concerns that unite individuals or groups, often leading to collaboration or collective action.

Industrial Union

Labor union whose members are linked by their work in a particular industry.