Consumer Research Indicates That the Public Is Very Concerned About

question 178

Multiple Choice

Consumer research indicates that the public is very concerned about underage drinking. In response, Texas Brewing Company has created a website providing parents with information to help avoid underage drinking in their families. The firm also provides materials to retailers to help train their employees to avoid sales to minors. Publicizing these efforts:

• A) will likely backfire, since few people will believe a beer company would seriously support a program that would reduce their sales.
• B) represents a key step in a good public relations program.
• C) illustrates a push strategy applied to public relations.
• D) would distract the firm from its primary mission of selling beer to adults.

---

Definitions:

Therapeutic Work

Activities or processes designed to treat or heal individuals emotionally, physically, or mentally.

Norms

unwritten rules that govern the behavior and expectations in a group or society.

Social Systems

Structured arrangements within a society that define how its members interact and support the functioning of society as a whole, including legal, economic, and educational systems.

Role Expectations

The anticipated behaviors and actions associated with a particular social position or status.