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In an Ongoing Study, Jay Schuster Concluded That the Best

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In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.


Definitions:

Professional Services

Professional services refer to specialized, knowledge-based services provided by experts in fields such as law, accounting, consulting, and architecture, to solve particular client problems or needs.

Front Office Orientation

Refers to a business approach focused on direct interaction with the customers, emphasizing customer service and satisfaction as key to success.

Chargeout Rates

The rates charged to clients for services, often reflecting labor, overheads, and a margin for profit, used by consultancy and service-based businesses.

Billable Hour

The amount of time spent on a specific client's project that can be charged to that client, commonly used in legal and consulting services.

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