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refers to a situation in which a manager attempts to stop an undesirable behavior by simply not responding to it.
Incremental Revenue
The additional revenue generated from a new business strategy or activity compared to a base scenario.
Customer Information Software
A type of software designed to manage and analyze data related to customers, often used to support sales, marketing, and customer service activities.
Inbound Calls
Calls received by a company or organization from outside, typically from customers or clients seeking assistance, information, or services.
Request For Proposal
A document that an organization posts to solicit proposals from potential vendors for a particular project or program, detailing project specifications and requirements.
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