The First Step Toward Establishing Open Communication Within an Organization

question 120

Multiple Choice

The first step toward establishing open communication within an organization is to:

• A)create a clear chain of command much like the one found in military organizations.
• B) set up a computer network.
• C) place suggestion boxes in every department.
• D)create an organizational culture that rewards listening.

---

Definitions:

Incentive Programs

Schemes designed to motivate and reward desired behaviors or performance from individuals or groups.

State of Nature

A term used in decision theory referring to the actual but possibly unknown status of the world, which affects the outcomes of decisions.

Opportunity Loss

The cost of the next best alternative foregone as a result of making a decision.

Actual Profit

The realised gain from business operations or investments, after all costs and expenses have been deducted.