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Often the Needs of a Firm's Various Stakeholders Will Conflict

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Often the needs of a firm's various stakeholders will conflict.


Definitions:

Difficult Customer

A customer who presents challenges or issues that are beyond typical expectations due to their demands, behavior, or needs.

Implicit Learning

The process of learning complex information in an incidental manner, without awareness of what has been learned.

Informal Learning

Learning that occurs outside formal educational institutions, typically through everyday activities, experiences, and observations.

Modeling

Learning a skill by observing another person perform the skill; considered a form of social learning because it is learned in the presence of others.

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