Given Below Is an Excerpt from a Management Performance Report

question 21

Multiple Choice

Given below is an excerpt from a management performance report: $\begin{array}{llll}&\text { Budget }&\text {Actual }&\text {Difference }\\\text { Contribution margin } & \$ 600,000 & \$ 580,000 & \$ 20,000 \mathrm{U} \\\text { Controllable fixed costs } & \$ 200,000 & \$ 220,000 & \$ 20,000 \mathrm{U}\end{array}$ The manager's overall performance

• A) is 10% above expectations.
• B) is 10% below expectations.
• C) is equal to expectations.
• D) cannot be determined from the information provided.

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Definitions:

Helpful, Useful

Attributes or qualities of being of service or benefit, contributing positively to a situation or solving a problem.

Norm Of Reciprocity

A social expectation that people will respond to each other in kind, returning benefits for benefits and responding with either indifference or hostility to harms.

Repayment

The act of paying back a sum of money that was borrowed or fulfilling an obligation or promise.

Manager-Subordinate Relationship

The dynamic and interaction between a supervisor and their direct reports within an organization.