Internal Reports Are Generally

question 201

Multiple Choice

Internal reports are generally

• A) aggregated.
• B) detailed.
• C) regulated.
• D) unreliable.

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Definitions:

Organizational Citizenship Behaviour

Actions by employees that are not part of their formal job requirements but contribute to the effectiveness of the organization.

Non-verbal Communication

Communication without words, including gestures, body language, facial expressions, and eye contact.

Direct Supervisors

Immediate superiors who manage employees on a day-to-day basis, overseeing their work and providing feedback, guidance, and support.

Mum Effect

The tendency to avoid communicating unfavorable news to others due to fear of the negative consequences associated with the disclosure.