Use a Modern Software Tool to Perform Statistical Calculations Mr Coppell Hires 6 Permanent Employees and Wants to Staff

question 33

Multiple Choice

Use a modern software tool to perform statistical calculations.
Use the table below to answer the following question(s) using the standard Solver.
Coppell Services contracts with outsourcing partners to handle various customer service functions. Based on a study of call volumes provided by one of the firm's partners, the minimum number of staff needed for each hour of the day is as follows: $$\begin{array} { | l | l | } \hline \text { Hour } & \text { Minimum Staff Required } \\\hline 8 - 9 & 6 \\\hline 9 - 10 & 10 \\\hline 10 - 11 & 12 \\\hline 11 \text {-noon } & 10 \\\hline \text { noon-1 } & 8 \\\hline 1 - 2 & 16 \\\hline 2 - 3 & 15 \\\hline 3 - 4 & 20 \\\hline 4 - 5 & 15 \\\hline\end{array}$$ Mr. Coppell hires 6 permanent employees and wants to staff the remaining requirements using part-time employees who work 4-hour shifts (four consecutive hours starting as early as 8 A.M. or as late as 1 P.M.) .
-How many part-time employees are present in the 8-9 time slot?

• A) 4
• B) 6
• C) 9
• D) 14

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Definitions:

Acute Disease

A disease that has a sudden onset and typically a short duration, often requiring immediate treatment.

Illness Behaviors

The ways in which individuals perceive, cope with, and react to symptoms of sickness or disability.

Internal Variable

Factors within an organization or system that can affect its performance and outcomes, often controllable by the organization.

Visibility of Symptoms

The extent to which the signs of a disease or condition can be observed or are noticeable to others.