Solved

Use a Modern Software Tool to Perform Statistical Calculations Mr Coppell Hires 6 Permanent Employees and Wants to Staff

question 23

Multiple Choice

Use a modern software tool to perform statistical calculations.
Use the table below to answer the following question(s) using the standard Solver.
Coppell Services contracts with outsourcing partners to handle various customer service functions. Based on a study of call volumes provided by one of the firm's partners, the minimum number of staff needed for each hour of the day is as follows: $\begin{array} { | l | l | } \hline \text { Hour } & \text { Minimum Staff Required } \\\hline 8 - 9 & 6 \\\hline 9 - 10 & 10 \\\hline 10 - 11 & 12 \\\hline 11 \text {-noon } & 10 \\\hline \text { noon-1 } & 8 \\\hline 1 - 2 & 16 \\\hline 2 - 3 & 15 \\\hline 3 - 4 & 20 \\\hline 4 - 5 & 15 \\\hline\end{array}$ Mr. Coppell hires 6 permanent employees and wants to staff the remaining requirements using part-time employees who work 4-hour shifts (four consecutive hours starting as early as 8 A.M. or as late as 1 P.M.) .
-How many part-time employees are present in the 3-4 time slot?

Definitions:

Rating Scale

A tool or method for assigning a value to a variable or characteristic, typically in the form of a survey or questionnaire that measures intensity, frequency, satisfaction, or agreement.

Quality

The characteristic or standard of something as measured against other things of a similar kind; the degree of excellence of something.

Biographical Inventories

Standardized questionnaires that gather detailed personal and professional history, often used in employment settings for selection purposes.

Structured Interview

An interview method where each interviewee is asked the same set of prepared questions in the same order to ensure consistency and comparability of responses.