Use a Modern Software Tool to Perform Statistical Calculations Mr Coppell Hires 6 Permanent Employees and Wants to Staff

question 37

Multiple Choice

Use a modern software tool to perform statistical calculations.
Use the table below to answer the following question(s) using the standard Solver.
Coppell Services contracts with outsourcing partners to handle various customer service functions. Based on a study of call volumes provided by one of the firm's partners, the minimum number of staff needed for each hour of the day is as follows: $$\begin{array} { | l | l | } \hline \text { Hour } & \text { Minimum Staff Required } \\\hline 8 - 9 & 6 \\\hline 9 - 10 & 10 \\\hline 10 - 11 & 12 \\\hline 11 \text {-noon } & 10 \\\hline \text { noon-1 } & 8 \\\hline 1 - 2 & 16 \\\hline 2 - 3 & 15 \\\hline 3 - 4 & 20 \\\hline 4 - 5 & 15 \\\hline\end{array}$$ Mr. Coppell hires 6 permanent employees and wants to staff the remaining requirements using part-time employees who work 4-hour shifts (four consecutive hours starting as early as 8 A.M. or as late as 1 P.M.) .
-How many excess employees are present in the 4-5 time slot?

• A) 0
• B) 2
• C) 4
• D) 6

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Definitions:

Crude Oil

A natural fossil fuel consisting of hydrocarbon deposits and other organic materials, used primarily for energy and as a raw material in chemicals.

Revenue

The total amount of money that a company receives from its activities, usually from the sale of goods and services to customers.

Identical Demand

A market condition in which all consumers have the same desire or need for a product, leading to a uniform demand curve.

Economic Profit

The balance difference between total revenues and complete costs, encompassing both overt and intangible costs.