Sendstars Is a Package Delivering Company That Recently Made a Study

question 19

Multiple Choice

Sendstars is a package delivering company that recently made a study on its customer retention and service renewal metrics. They found that most customers defected from using Sendstars' services due to customer dissatisfaction stemming from delivery personnel being rude or ill-mannered. To curb this issue, Sendstars gave special training to its employees in customer service. Which of the following data mining approaches did Sendstars employ when they decided to train their employees in customer care based on the study?

• A) association
• B) cause-and-effect modeling
• C) classification
• D) reduction

Explain the impact of various parenting practices on child development.

Comprehend the concept of cognitive schemas and their role in organizing perceptions and experiences.

Analyze the distinct roles of fathers and mothers in infant care within family dynamics.

Describe the central crisis of toddlerhood according to Erikson's theory.

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Definitions:

Alternating Pressure

A method often used in medical beds and surfaces to prevent bedsores, where the pressure is periodically distributed and then relieved.

Displaced

Moved or forced out of a usual or proper place, often used to describe people who are forced to leave their homes.

Strained

Refers to materials or objects that have been subjected to stress or pressure, altering their structure or composition.

Stress

The amount of force divided by the area on which the force is applied.