Examlex
In the wake of Furman,states revised their death-penalty laws and procedures to reduce _____ in the application of the penalty.
Exclusionary Persona
A representation of a specific segment of users or customers excluded intentionally or unintentionally from the target audience by a product or service.
Customer Journey Map
A visual representation that captures customer experience across multiple touchpoints.
Customer Journey Map
A visual representation of the process a customer goes through to achieve a goal with a company, from initial engagement through various touchpoints to the final outcome.
Touchpoint
Any interaction or point of contact between a company and its customers, which can influence the customer's perception and relationship with the brand or product.
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