Which of the Following Would Be an Objective for the Internal

question 103

Multiple Choice

Which of the following would be an objective for the internal process perspective?

• A)profit per employee
• B)customer retention
• C)training hours
• D)planning accuracy

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Definitions:

Chan

A form of Mahayana Buddhism that emphasizes meditation and the intuitive understanding of wisdom, originating in China.

Zhuan

In Chinese literature, refers to seal script, an ancient style of calligraphy used in China, or to historical narrative or commentary writings.

Zhao

Refers to a historical state during the Warring States period of China or to the family name common in China, indicating a wide range of cultural and historical significance.

Tatami

The traditional woven straw mat used for floor covering in Japanese architecture.