Which of the Following Is a Value-Added Activity

question 39

Multiple Choice

Which of the following is a value-added activity?

• A)engineering design
• B)machinery repair
• C)inventory storage
• D)inspections

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Definitions:

Display Rules

Culturally based guidelines that dictate the appropriate expressions of emotions for a given situation or role.

Discrepancy Theory

A theory that job satisfaction stems from the discrepancy between the job outcomes wanted and the outcomes that are perceived to be obtained.

Job Dissatisfaction

A negative emotional response towards one's job, resulting from a discrepancy between job expectations and realities.

Peripheral Route Persuasion

A method of persuasion that relies on cues outside of the message content, such as the attractiveness or credibility of the source.