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Organizations use monitoring, performance evaluation, and incentive schemes to manage the cost of delegating decisions.
Primary Emotions
Basic emotions that are hard-wired into the human brain, universally experienced and recognized across cultures, such as joy, anger, fear, and sadness.
Secondary Emotions
Complex emotional reactions that develop based on one’s feelings about primary emotions, such as shame about feeling fear.
Social Emotion
Emotions that require self-reflection and evaluation of one's relationship with society, such as guilt, shame, or pride.
Surprise
A sudden and unexpected event or piece of information.
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