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A hypothesis
Relationship Marketing
A marketing strategy focused on building long-term engagement and loyalty with customers through personalized interactions and communications.
Customer Service
The assistance and advice provided by a company to those people who buy or use its products or services.
Retention Marketing
Retention marketing focuses on strategies and actions aimed at retaining existing customers, enhancing their loyalty, and increasing their lifetime value to the business.
Temporal Factor
A variable related to time that influences outcomes, events, or processes, including duration, timing, and sequence.
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