Which of the Following Is Not One of the Set

question 96

Multiple Choice

Which of the following is not one of the set of dimensions considered in the balanced scorecard?

• A)Customer
• B)Internal processes
• C)Competition
• D)Learning and growth

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Definitions:

Personal Supervision

Direct oversight by an individual, typically a manager or supervisor, over the work and performance of subordinates.

Formal Administrative Systems

Structured processes and procedures used by organizations to manage and govern their operations.

Controlling

The management function that involves monitoring performance, comparing it with goals, and taking corrective action as needed.

Organizational Policies

Guidelines and rules set by a company to dictate and guide behavior and decision-making within the organization.