Which One of the Following Might Result from Performing a Customer

question 41

Multiple Choice

Which one of the following might result from performing a customer profitability analysis?

• A)Dropping some customers that are unprofitable
• B)Increasing prices or offering incentives to profitable customers
• C)Eliminating products that cause customers to complain
• D)Offering customers that use more services than others a special customer service unit that provides more one-on-one time

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Definitions:

Married Couples

Two individuals who have entered into a legally recognized partnership, often involving a public commitment ceremony.

Divorced

The legal dissolution of a marriage by a court or other competent body, officially ending the marital relationship.

Approximately

An adverb describing an estimate or a value that is close to but not exactly the specified amount.

Marital Breakdown

Refers to the process by which a marriage deteriorates to the point where the couple decides to separate or divorce.