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Ramsey Foods Has Analyzed Its Customer and Order Handling Data

question 79

Multiple Choice

Ramsey Foods has analyzed its customer and order handling data for the past year and has determined the following costs:  Order processing cost per order $5.50 Additional costs if order must be expedited (Per order)  $6.00 Customer technical support calls (Per call)  $3.50 Relationship management costs (Per customer per year)  $1,900\begin{array} { l r } \text { Order processing cost per order } & \$ 5.50 \\\text { Additional costs if order must be expedited (Per order) } & \$ 6.00 \\\text { Customer technical support calls (Per call) } & \$ 3.50 \\\text { Relationship management costs (Per customer per year) } & \$ 1,900\end{array} In addition to these costs, product costs amount to 75% of sales.In the prior year, Ramsey had the following experience with one of its customers, Turnkey Enterprises:  Sales $18,000 Number of orders 28 Percent of orders marked rush 25% Calls to technical support 14\begin{array} { l c } \text { Sales } & \$ 18,000 \\\text { Number of orders } & 28 \\\text { Percent of orders marked rush } & 25 \% \\\text { Calls to technical support } & 14\end{array}
Calculate the profit earned on the Turnkey Enterprises account.


Definitions:

Rationale

The underlying reason or logic behind a decision, action, or belief.

Social Distance

The physical or psychological space between individuals or groups, which can affect their interaction and perception of intimacy or connectedness.

Social Empathy

The ability to understand and share the feelings of others within a social context.

Developing Resources

The process of identifying, creating, or enhancing assets and means that can be used to achieve goals or improve functionality.

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