Which of the Following Is Not a Component of a Total

question 138

Multiple Choice

Which of the following is not a component of a total quality management (TQM) program?

• A)Making products right the first time, which reduces rework and scrap costs
• B)Listening to the customers' needs
• C)Encouraging workers to continuously improve the production process
• D)Reducing inventories to very small, or non-existent levels

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Definitions:

Ethical Turmoil

A state of confusion or disorder caused by complex ethical decisions or dilemmas, often leading to moral distress.

Corporate Responsibility

Corporate responsibility refers to a business's commitment to act ethically and contribute positively to societal and environmental well-being beyond mere profit generation.

Archie B. Carroll

A scholar notable for his contributions to corporate social responsibility, especially his pyramid model outlining the responsibilities of businesses.

Saudi Arabia

A country located in the Middle East, known for its vast oil reserves and as the birthplace of Islam.