Supply Chain Management (SCM) Systems

question 26

Multiple Choice

Supply Chain Management (SCM) systems

• A)computerize inventory control and production planning.
• B)organize activities between a company and its suppliers.
• C)automate customer service and support.
• D)allow customers to track their purchase as it is being produced.

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Definitions:

Friendly

Characterized by kindness, warmth, and approachability; displaying amicable behavior towards others.

Cognitive Dissonance Theory

A theory suggesting that inconsistency among beliefs, attitudes, and behaviors causes discomfort, leading individuals to adjust them to reduce the discomfort.

Situational Attributions

The process of attributing a person's behavior to external or environmental factors instead of to internal personality traits.

Fundamental Attribution Error

A common bias in social psychology where individuals attribute others' actions to their personality or disposition rather than situational factors affecting those actions.