In Service Industries

question 68

Multiple Choice

In service industries

• A) activities cannot be labeled as value-added or non-value-added.
• B) the overall objective of ABC is different than in manufacturing industries.
• C) a larger proportion of overhead costs are company-wide costs.
• D) activity cost pools cannot be identified.

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Definitions:

Career Planning

The process of mapping out steps towards a chosen career path, involving awareness of one's goals, abilities, and opportunities.

Job Redesign

The process of restructuring a job by altering its components, duties, or expectations to improve productivity and satisfaction.

Process Consultation

A method of organizational intervention where a consultant helps a client understand and improve internal processes through facilitated analysis and feedback.

Force Field Analysis

A decision-making tool used to analyze the forces for and against a change, helping in the identification of factors that influence behavior and decision-making.