A Survey of 1,500 Frequent Restaurant Patrons Revealed That, Chang

question 168

Multiple Choice

A survey of 1,500 frequent restaurant patrons revealed that, Chang Cheng, a local Chinese restaurant, offers high-quality food at low prices. Based on one dining experience, a restaurant critic gave Chang Cheng a poor review, saying the food was not very good. As a result, you decide not to dine at Chang Cheng. This decision is an example of which of the following systematic mistakes that people make when making decisions?

• A)People are overconfident.
• B)People give too much weight to a small number of vivid observations.
• C)People are reluctant to change their minds.
• D)All of the above are correct.

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