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Figure 11-1
-Refer to Figure 11-1. The box labeled D represents
Personal Brand
The unique combination of skills, experiences, and personality that one actively communicates to the world.
Customer Service
The support and assistance provided by a company to its customers before, during, and after purchasing and using goods or services.
Three-Step Process
A methodology consisting of three distinct stages aimed at achieving a specific goal or completing a task.
Blogging
The activity of creating written, visual, or other forms of content on a weblog, sharing insights, opinions, or updates, with the purpose of engaging an audience.
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