Figure 11-1 
-Refer to Figure 11-1. In which box - A, B, C, or D - does cable TV belong?
Definitions:
Behaviourally Anchored Rating Scale
A method of evaluating employees' performance using specific examples of behaviours tied to numerical ratings, to provide a more objective assessment.
Behaviour Observation Scale
A method used in performance management that rates employee behavior in terms of specific examples of job-relevant behavior.
Ranking Method
A method used in various contexts to arrange items or individuals in order based on certain criteria, often for evaluation or prioritization purposes.
Forced Distribution Method
A performance management system where employees are ranked in groups and forced into predetermined categories, such as top, middle, and bottom performers.
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